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ELEELE Practice Analytics
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7 min readBy Eric L. Eakin, DC

Active treatment vs. maintenance care: documenting medical necessity that survives an audit

The line between active treatment and maintenance care is where many chiropractic audits are won or lost.

Payers reimburse active treatment that is expected to produce improvement. They generally do not reimburse maintenance care. The problem is rarely the care itself — it is that the note does not make the distinction visible.

What a defensible active-treatment note shows

  • A functional baseline and a measurable goal, not just pain scores.
  • Objective change over time — or a clear clinical rationale when progress stalls.
  • A treatment plan with a defined endpoint, not an open-ended schedule.

When those elements are present and consistent, a records request becomes routine. When they are absent, even appropriate care looks like maintenance on paper.

Audit defense is not about writing more. It is about writing the few things that establish medical necessity — every visit, before anyone asks.

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